Contraction Timer by Nestling — Support
How to get help with Nestling Labor, our iOS contraction timer.
Privacy and safe use — summary
Version 1.0.17 stores your history on your device. Optional Partner Share sends a timing summary to our server; links expire within 48 hours. PostHog collects pseudonymous usage events and IP-derived approximate location. Sentry collects diagnostics linked to an installation identifier.
Turning off Usage analytics in Settings stops PostHog analytics, not Sentry diagnostics. The linked English policies are the canonical text; this is an explanatory summary.
This timer is not medical advice or an emergency service. Follow your healthcare provider's advice and seek professional help when needed. Timing patterns do not diagnose labor.
Contact us
Email: support@trynestling.com
We typically respond within one business day. For urgent issues during active labor, please call your healthcare provider, not us — Nestling Labor is not a medical service. See the medical disclaimer.
If you're emailing about a bug, please include:
- Your iPhone or Apple Watch model
- iOS / watchOS version (Settings → General → About)
- App version (visible in Nestling Labor → Settings → About)
- A clear description of what you tried, what you expected, and what actually happened
Common questions
How do I install Contraction Timer by Nestling?
Search "Contraction Timer by Nestling" in the App Store, or tap here to open the App Store listing →
How do I restore a previous Forever Unlock on a new device?
You most likely don't need to — Nestling Labor is completely free, and every feature is available without any purchase. If you bought Forever Unlock before the app became free, sign into the new device with the same Apple ID, then open Nestling Labor → Settings → Restore Purchases. Restore timing depends on Apple and your network connection.
If it doesn't, check that you're signed into the right Apple ID, you're connected to internet, and StoreKit is functional (try restarting the app). If restore still fails, email support@trynestling.com with the app version, device model, and a screenshot of the error. Never send your Apple ID password or other account credentials.
If it doesn't, check that you're signed into the right Apple ID, you're connected to internet, and StoreKit is functional (try restarting the app). If restore still fails, email support@trynestling.com with the app version, device model, and a screenshot of the error. Never send your Apple ID password or other account credentials.
Why isn't my Apple Watch syncing with my iPhone?
Apple Watch sync requires both devices paired, on the same Apple ID, on iOS 17+ / watchOS 10+, and the Watch app installed (open the iPhone Watch app → My Watch → scroll to Available Apps → Install Nestling Labor). If sync still drifts, force-quit Nestling Labor on both devices and reopen.
Can I use Nestling Labor without an Apple Watch?
Yes. The Apple Watch and Lock Screen Live Activity are optional. The full timer works on iPhone alone.
Can I export my contraction data?
Yes — Settings → History → Export. We support CSV and PDF. The export includes start/end timestamps, durations, and intervals, plus session-level summary stats.
How do I revoke a partner-share link?
From the Timer, open Partner share → Active links, select the link, then tap Revoke. The watcher stops receiving new data. Tokens also auto-expire 48 hours after creation. An hourly cleanup removes revoked or expired links and live summaries that no longer have an active link.
What happens if my battery dies during labor?
Successful timer actions are saved on the device, and an active contraction uses its stored start time when the app resumes. An abrupt power loss can interrupt any app's most recent write, so reopen the app and verify History after restarting. You can edit an incorrect record if needed.
Why is there no paywall?
Nestling Labor is completely free. Every feature is available without a purchase, so there is no premium gate or paywall. Restore Purchases remains available only for people who bought the legacy Forever Unlock before the app became free.
How do I delete my data?
To remove an individual contraction, swipe it in History and tap Delete. To remove the complete local store, delete the Nestling Labor app. Export anything you want to keep first. Version 1.0.17 stores new history only on your device.
Older versions could leave a private copy in iCloud. Deleting the current app does not erase that legacy Apple-controlled copy; review or delete it separately in your Apple Account's iCloud storage settings.
To stop partner sharing: from the Timer, open Partner share → Active links, then revoke each active link. This stops watcher access immediately; backend cleanup removes the revoked records on its hourly schedule.
To request deletion outside the normal partner-share, analytics, or diagnostics retention windows, email support@trynestling.com with subject "Privacy request — delete my data."
Older versions could leave a private copy in iCloud. Deleting the current app does not erase that legacy Apple-controlled copy; review or delete it separately in your Apple Account's iCloud storage settings.
To stop partner sharing: from the Timer, open Partner share → Active links, then revoke each active link. This stops watcher access immediately; backend cleanup removes the revoked records on its hourly schedule.
To request deletion outside the normal partner-share, analytics, or diagnostics retention windows, email support@trynestling.com with subject "Privacy request — delete my data."
Is this a medical device?
No. Nestling Labor is for informational purposes only. It is not a medical device and does not provide medical advice. Always contact your healthcare provider for decisions about your labor. Full disclaimer at /labor#medical-disclaimer.