Nestling Labor — Support
How to get help with Nestling Labor, our iOS contraction timer.
Contact us
Email: support@trynestling.com
We typically respond within one business day. For urgent issues during active labor, please call your healthcare provider, not us — Nestling Labor is not a medical service. See the medical disclaimer.
If you're emailing about a bug, please include:
- Your iPhone or Apple Watch model
- iOS / watchOS version (Settings → General → About)
- App version (visible in Nestling Labor → Settings → About)
- A clear description of what you tried, what you expected, and what actually happened
Common questions
How do I install Nestling Labor?
Search "Nestling Labor" in the App Store, or tap here to open the App Store listing →
How do I restore my Forever Unlock on a new device?
Sign into the new device with the same Apple ID you used to purchase Forever Unlock. Open Nestling Labor → Settings → Restore Purchases. Your unlock should restore within a few seconds.
If it doesn't, check that you're signed into the right Apple ID, you're connected to internet, and StoreKit is functional (try restarting the app). If restore still fails, email support@trynestling.com with your Apple ID's email address.
If it doesn't, check that you're signed into the right Apple ID, you're connected to internet, and StoreKit is functional (try restarting the app). If restore still fails, email support@trynestling.com with your Apple ID's email address.
Why isn't my Apple Watch syncing with my iPhone?
Apple Watch sync requires both devices paired, on the same Apple ID, on iOS 17+ / watchOS 10+, and the Watch app installed (open the iPhone Watch app → My Watch → scroll to Available Apps → Install Nestling Labor). If sync still drifts, force-quit Nestling Labor on both devices and reopen.
Can I use Nestling Labor without an Apple Watch?
Yes. The Apple Watch and Lock Screen Live Activity are optional. The full timer works on iPhone alone.
Can I export my contraction data?
Yes — Settings → History → Export. We support CSV and JSON. The export includes start/end timestamps, durations, and intervals, plus session-level summary stats.
How do I revoke a partner-share link?
Open the active labor session → Watchers → tap the link you want to revoke → Revoke. The watcher stops seeing live data immediately. Tokens also auto-expire 48 hours after creation.
What happens if my battery dies during labor?
Your session and all timed contractions are persisted to disk on every tap, so they survive a force-quit, low-battery shutdown, or even a complete reboot. When you turn the device back on, the active session resumes where you left off.
Why does the paywall sometimes not appear?
By design. Nestling Labor's paywall never appears during an active contraction — it's a hardcoded safety rule. If you're between contractions and a premium feature is gated, the paywall will appear; if the timer says "contraction in progress," the gate silently waits.
How do I delete my data?
To delete the app and all on-device data: long-press the Nestling Labor icon → Remove App → Delete App.
To delete iCloud-synced data: Settings → iCloud → Manage Storage → Nestling Labor → Delete Data.
To delete partner-share tokens you created: Settings → Privacy → Active Partner Links → Revoke All.
To delete analytics outside the normal retention windows, email support@trynestling.com with subject "Privacy request — delete my data."
To delete iCloud-synced data: Settings → iCloud → Manage Storage → Nestling Labor → Delete Data.
To delete partner-share tokens you created: Settings → Privacy → Active Partner Links → Revoke All.
To delete analytics outside the normal retention windows, email support@trynestling.com with subject "Privacy request — delete my data."
Is this a medical device?
No. Nestling Labor is for informational purposes only. It is not a medical device and does not provide medical advice. Always contact your healthcare provider for decisions about your labor. Full disclaimer at /labor#medical-disclaimer.